SeeEveryRepairinReal-Time.NoMorePhoneTag.
Complete visibility into every collision repair. Automated status updates. Digital audit trails. All without picking up the phone.
The Adjuster's Nightmare
Every day, the same cycle of phone tag, missing docs, and unexplained delays.
The Unanswered Call
You call the shop. No answer. You call again. Voicemail. You leave a message. They call back when you're on another claim. Repeat for 3 days.
Average: 4.7 calls per status update
The Missing Photos
3 supplements in, still no photos of the damage. You can't approve what you can't see. The repair stalls. The customer calls you angry.
62% of delays caused by missing documentation
The Mystery Cycle Time
Cycle time is 22 days but nobody knows why. Was it parts? Authorization delays? The shop says it's you. You say it's the shop. Nobody has the data.
Average cycle time variance: 8+ days
Total Transparency, Zero Effort
Watch every repair move through each stage. Every update is automatic. Every data point is delivered to your portal.
Everything You Need, One Portal
Purpose-built for insurance workflows. Every feature designed to reduce friction between carriers and shops.
Real-Time Status Dashboard
See every repair at every shop in one view. Filter by status, shop, region, or claim type. No logins, no calls needed.
Automated Photo Delivery
Damage photos, teardown images, and repair progress shots delivered to your portal the moment they're captured.
Digital Supplement Trail
Every supplement request documented with timestamps, photos, and line-item detail. Full audit trail, zero paper.
Cycle Time Analytics
Granular breakdown by shop, region, vehicle type, and repair complexity. Identify bottlenecks before they become problems.
Every action timestamped. Every change logged.
Built for industries where documentation isn't optional. Enterprise-grade security meets collision repair workflow.
PIPEDA & Privacy Compliance
All data handling meets Canadian federal privacy requirements. Customer information is encrypted at rest and in transit.
Role-Based Access Control
Granular permissions ensure adjusters only see claims assigned to them. Carrier admins get full portfolio visibility.
Full Data Export
Export any report, any timeframe, in CSV or PDF. Integrate directly with your claims management system via API.
Immutable Audit Trail
Every status change, photo upload, and supplement request is permanently logged with timestamps and user attribution.
Carriers Using OtoPro See Measurable Results
Data-driven improvements across every metric that matters to your claims operation.
Adjusters spend time on claims, not chasing updates
Faster repairs through transparent communication
Every stage documented automatically with images
Repair Visibility Starts Here
Enterprise-grade carrier portal with real-time tracking, automated documentation, and full compliance reporting.
Enterprise plans start at $699/mo